qq 777's Privacy Policy
This policy describes in detail how your personal information is collected, for what purposes it is used, and how it is kept secure.
Welcome to qq 777. This privacy policy reflects our commitment to your personal information. Please read this policy carefully before using our platform, as using the site means you accept these terms. You can also find the full rules for using our services in our Terms and Conditions.
Scope of Data Collection
qq 777 collects only the information necessary for the smooth operation of the platform. No irrelevant or excessive information is collected.
1.1 Information You Provide Directly
When you register an account, make a deposit, withdraw funds, or contact support, the information you provide includes:
- Full name and date of birth
- Mobile number and email address
- bKash, Nagad, Rocket, or Upay number (for transactions)
- Documents provided for identity verification (where applicable)
1.2 Automatically Collected Information
When you visit the site, certain information is recorded automatically, such as:
- IP address and device type
- Browser type and version
- Which pages of the site were viewed and for how long
- Login and logout time details
- Cookies and session data
We do not collect or store any financial card numbers or banking PINs. Payments are completed within the secure environment of the mobile banking platform itself.
Purpose of Data Use
Collected information is used only for the specific purposes listed below. qq 777 never sells your information to third parties.
2.1 Service Operation and Improvement
- Creating and managing accounts
- Processing deposits and withdrawals
- Issuing bonuses and rewards
- Identifying and resolving technical issues on the platform
- Improving the user experience on the site
2.2 Security and Verification
- Verifying account ownership
- Detecting and preventing fraudulent activity
- Preventing the creation of multiple accounts
- Blocking access for minors (under 21)
2.3 Communication and Support
- Providing support via live chat and email
- Sending important account-related notifications
- Informing you of relevant offers and promotions (only with your consent)
Data Security Measures
qq 777 follows industry-standard technical and procedural measures to ensure the security of your information.
3.1 Technical Security
All communication on the site is secured through SSL (Secure Socket Layer) encryption. This means no third party can read or alter the data exchanged between your browser and our servers. Servers are kept in secure data centres and undergo regular security testing.
3.2 Access Controls
Only authorised staff can access your information, and their access is strictly limited and logged. All staff are bound by confidentiality agreements.
3.3 Password Security
Your password is never stored in plain form — it is kept using a strong cryptographic hashing process. However, it is essential that you maintain a strong password on your end and do not share it with anyone.
Sharing Data with Third Parties
qq 777 does not sell your personal information to any advertisers or business partners. However, limited information may be shared in certain specific situations:
4.1 Service Providers
To operate the platform, we use certain trusted third-party services, such as payment processors (bKash, Nagad, Rocket, Upay), hosting providers, and anti-fraud services. These parties receive only the information necessary for their designated task and are required to comply with our privacy standards.
4.2 Legal Obligations
If a valid request is received from a legal authority or a court order is in place, we are required by law to provide the necessary information. Cooperation with relevant authorities may also occur in cases of serious fraud or cybercrime.
Outside the situations described above, your information is not shared with any third party without your consent.
Cookies and Tracking Technologies
The qq 777 website uses cookies. Cookies are small data files stored in your browser that help improve the functionality of the site.
5.1 Essential Cookies
These cookies are necessary to maintain login sessions and ensure security. The site cannot function properly without them.
5.2 Analytics Cookies
Analytics cookies are used to understand which pages are used most and where the site needs improvement. This information is completely anonymous.
5.3 Cookie Controls
You can disable cookies from your browser settings. Please note that disabling essential cookies will prevent some features of the site from working properly.
Data Retention Period
Necessary information is retained for as long as your account is active. Even after an account is closed, some information must be kept for a set period because:
- Financial transaction records are required by law to be retained
- They serve as evidence in fraud claims or dispute resolution
- They help prevent the same person from opening a new account, especially if the previous account was closed
Once the set period has passed, information is securely deleted or anonymised.
User Rights
As a user of qq 777, you have certain important rights regarding your own information:
7.1 Right to Access
If you want to know what information we hold about you, please contact the support team. After a security check, the relevant information will be provided to you.
7.2 Right to Correction
If any information in your account is incorrect, you can request that it be corrected. Changing core details such as name and date of birth may require identity verification.
7.3 Right to Close Your Account
You can request to close your account at any time. Self-exclusion is also available under the Responsible Gaming Policy. When an account is closed, new transactions are stopped, though information that must be retained by law will remain stored for the set period.
7.4 Right to Opt Out of Marketing
If you do not want to receive promotional messages, this can be turned off from your account settings or through the support team. Essential service notifications may still be sent.
Protection of Minors
qq 777 strictly prohibits registration and participation by anyone under 21. Age is verified at registration, and identity documents may be requested in suspicious cases. If information belonging to a minor comes to our attention, it is deleted immediately and the associated account is closed.
A note for parents — please monitor your child's internet usage and use parental control software.
Policy Changes and Updates
qq 777 may revise this privacy policy when needed. If any significant change is made, you will be notified via your registered email or through the site's notification section. Continuing to use the site after a change means the updated policy has been accepted. We recommend visiting this page regularly. For detailed questions about the service, you can check our FAQ section.
International Data Transfers
Our server infrastructure may be spread across multiple countries. Even if your information is transferred to servers in another country, the protection standards of this privacy policy apply and the security of your data is maintained.
Contact Us
If you have any questions about this privacy policy or wish to make a request regarding your information, please contact our support team. We are available 24 hours a day, 7 days a week in both Bengali and English.